Welcome to Moussa Yousef Online CV
Welcome to my online CV! Here, I showcase my professional journey and expertise. Feel free to explore and get to know more about me.
Professional Profile Insight Analysis
Moussa Yousef
Operational Management
Phone:
+972-56 6000 770
+972-56(6) 560 279
Email:
Address:
Bethlehem & Ramallah
WB. Palestine
Date of Birth:
July 7th
Operations, Logistics, Procurement & Performance Management Professional with 15+ years of experience across telecommunications, humanitarian operations, supply chain management, business performance, procurement, fleet management, facilities administration, and organizational support services.
Key Achievements
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Managed logistics, procurement, fleet, facilities, and inventory operations supporting humanitarian programs.
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Developed and implemented performance monitoring systems and operational reporting tools.
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Led sales and operational performance initiatives across multiple distribution channels.
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Managed vendor relationships, procurement processes, and contract administration.
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Supported security management and business continuity activities.
CORE COMPETENCIES
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Logistics & Supply Chain Management
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Procurement, Contract & Vendor Management
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Fleet & Facilities Management
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Security & Risk Management
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Contingency Planning & Emergency Response
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15+ years of progressive Operations Management
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Budget Monitoring & Cost Optimization
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Team Leadership & Capacity Building
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Strategic Planning & Data Analysis
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Process Development & Optimization
EXPERIENCE Milestones
2024-Current
Médecins du Monde Switzerland- WB Mission
Operations, Logistics & Procurement Officer
A pivotal role within the organization, responsible for ensuring efficient operations, logistics, and procurement functions to support program delivery and organizational objectives. Through planning, coordinating, and monitoring procurement, supply chain, fleet, facilities, inventory, and administrative activities, ensuring compliance with organizational policies and procedures. Experienced in humanitarian and development operations, with demonstrated skills in procurement management, vendor relations, contract administration, logistics coordination, inventory control, facilities management, and operational reporting. Strong operations and support services professional with proven analytical, problem-solving, and process improvement capabilities, committed to enhancing operational efficiency and resource utilization.
2022-2024
Channels Performance Associate Manager
Ooredoo Palestine-Commercial Strategy & Performance Dep.
A pivotal role within the company, responsible for optimizing the performance of various sales channels to drive revenue growth and maximize profitability. Through analyze sales data, identify trends, and develop strategies to enhance the effectiveness of sales channels, ensuring alignment with organizational goals and objectives. This Experienced me with a demonstrated history of working in the telecommunications industry and Sales channels as skilled in Business Process, Excel Models, Business Planning, Operations Management, and Analytical Skills with reporting. Strong operations & performance monitoring professional additional to Expert in Staff and channels’ compensation & commissions schemes (Drafting & Calculations).
2016-2018
South Stores Manager
Ooredoo Palestine- Sales Department
Daily operations of a retail establishment, ensuring smooth functioning and optimal customer services addition to financial management. Well experienced in team & Inventory management, skilled in Planning and targets’ achievements with Compliance to firm’s policies, procedures, regulations and budgets. Values added were in Introducing in Monitoring reports, new sales and retention activities with playing the PR role with local societies.
2009-2024
Ooredoo Palestine- Other Positions
Stores' Agent, Stores' Supervisor, B2B & B2C Back offices supervisor, Franchise Supervisor & Sales Performance & Quality Supervisor.
Earlier
1.Public Relation Representative and Coordinator at Palestinian National Authority - Office of the President.
2.Administrative Office at UNRWA HQ.
EDUCATION
Humanitarian Operations
2024- Current
Training & Courses
Procurement & Logistics Certificate, Applied AI for Social Good, Financial Management Essentials Certificate, MEAL Essentials Certificate, Projects Management Foundations Requirements, Business Process Modeling, INGO security Management Training
2010-2024
Training & Courses
Management & Operations
Team leadership & management, Training in PMP, Finance for non-financial managers, Insights Profile, Conflicts resolution and Problems solving, Communication skills, sales techniques and data visualization. Projects' MEAL (Kaya Team).
Bachelor's Degree
2003-2007
BETHLEHEM UNIVERSITY
I earned my Bachelor's Degree in English Language and Literature with Media and Journalism as Minor.
Places Worked for
SKILLS
Interpersonal
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Teamwork and Collaboration
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Teams Building
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Team leadership
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Capacity Building
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Multi-tasking
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Communication
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Negotiation
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Problem solving
Professional
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Adaptability & Flexibility
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Critical Thinking
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Organizational skills
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Processes development.
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Business Analysis
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Data Analysis
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Operational management
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Delegation/ Coaching
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Compensation
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Emotional Intelligence
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Working with difficult people
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Decision making strategy
Technology
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Advanced MS Office
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Power BI
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SAP
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Oracle ERP
Humanitarian
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Procurement
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Fleet Management
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Inventory Control
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Facilities Management
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Security Focal Point Duties
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Vendor Management
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Asset Management
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Emergency Operational Support
EXPERTISE
Data Analytics & Insights
My expertise in Data analytics play a crucial role in understanding sales channel performance, identifying trends, and making data-driven decisions to improve sales outcomes. As being involved in collecting and analyzing data from various sales channels, this data can provide valuable insights into customer behavior, market trends, and the effectiveness of marketing and sales strategies. Analyzing this data allows businesses to identify opportunities for optimization, personalize marketing efforts, and allocate resources more efficiently across different sales channels.
Management & Optimization
Sales Staff & channels are dynamic, and their performance can fluctuate over time due to various factors such as market conditions, consumer preferences, and competitive landscape. My Expertise in management & optimization required establishing continuous Monitoring and Evaluation tools: to track key performance indicators (KPIs) & objectives regularly. Also I had the chance in strategic & planning to set their goals (Monthly Targets) & yearly objectives with supporting in entails streamlining processes and improving operational efficiency within sales channels. This may involve identifying bottlenecks, eliminating unnecessary steps, automating repetitive tasks, and implementing best practices to streamline workflows.
Operational & Leadership
Due to several positions I ran through I have gained techniques & expertise in effectively leading several teams (front & Back), drive sales performance, and contribute to the overall success of the organization.
I have been responsible for recruiting, training, and motivating teams to perform at their best, Building positive and supportive work environment with providing them with all needs, coaching and guidelines.
Being part in crafting a comprehensive short and long term strategies to achieve targets that are aligned with firm’s benefit and objectives, in addition to maintain on customers’ satisfaction.
Expert in initiating compensation schemes withing firm's budget regarding staff and channels (Commissions).